Reference

How viturplay Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use viturplay, how we store it, and how you can request changes or deletion at any time. Availability depends on local law and is only accessible where local regulations permit.

Data collected only for account purposesDANA, OVO, GoPay transaction data stays encryptedYou can request data access anytimeNo data sold to third partiesAccount security via verified login flow

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DATA HANDLING DETAIL

How We Protect and Retain Your Information

Cookies and Session Data

We use session cookies to keep your login active and preference cookies to remember your lobby settings. You can manage cookie consent through your browser at any time.

Account Security Practices

Every login triggers a one-time verification step sent to your registered contact. This applies whether you connect via DANA, OVO, or a standard email credential.

Data Retention Window

We hold account data for as long as your account is active and for a period afterwards as required by applicable local financial and regulatory rules in Indonesia.

Requesting Changes or Deletion

Submit a request via account Settings or email. Once verified, corrections are applied within a reasonable period. Deletion requests may be limited where transaction records are legally required.

What Data We Collect and Why

viturplay Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on viturplay, we collect the details you provide directly — your name, email address, and the payment method you choose to link, whether that is DANA, OVO, or GoPay. We also collect technical data such as your device type, browser session

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tokens, and IP address. This is used to verify your account, process transactions, and keep your wallet connection secure. If you contact our support team, the conversation record is stored to help resolve any follow-up issues faster. We do not collect data beyond what your account
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activity generates. Payment identifiers from DANA, OVO, and GoPay are stored in encrypted form and are only referenced during transaction verification — we never store full wallet credentials on our servers. Players in Bandar Lampung and elsewhere in Indonesia access the same data protections. Data use
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is subject to local law and applicable in eligible regions only. If our data practices change in a material way, we will notify you through the contact method registered on your account before those changes take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Email Privacy Request

Send a written data access, correction or deletion request to our privacy address. We aim to respond within the timeframe required by applicable local regulation.

Live Chat Support

Open the live chat window inside your account and select the account and data category. Our team can confirm what data is held and guide your next step.

Account Settings Path

Go to Settings, then Privacy inside your viturplay account to review stored details, update contact information, or submit a removal request directly.

Frequently Asked Questions About Our Privacy Policy

We collect your name, email address, device identifiers and the payment method you register — DANA, OVO or GoPay. Only what is needed to run your account and verify transactions.

We store only encrypted transaction references, not full wallet credentials. Your DANA or GoPay PIN and account number are never held in plain text on our systems.

Yes. Submit a data access request through account Settings or via email. We will confirm the request and provide the relevant record within the timeframe local law requires.

Go to Settings, then Privacy, and submit a deletion request. Some transaction data may need to be retained under local financial regulations, but we will explain exactly what applies to your account.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO and GoPay to complete your transactions, and with infrastructure providers under confidentiality agreements.

Yes. If we make material changes to how we handle your data, we notify you via your registered contact method before the update takes effect — not just a silent page edit.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoViturplay Banking Accountviturplay Login

How viturplay Handles Your Personal Data

How We Protect and Retain Your Information

Cookies and Session Data

Account Security Practices

Data Retention Window

Requesting Changes or Deletion

How to Reach Us About Your Data

Email Privacy Request

Live Chat Support

Account Settings Path

Frequently Asked Questions About Our Privacy Policy

01 What personal data does viturplay collect when I open an account?

02 Is my DANA or GoPay wallet information stored on viturplay servers?

03 Can I request a copy of the data viturplay holds on me?

04 How do I ask viturplay to delete my personal data?

05 Does viturplay share my data with third parties?

06 Will I be notified if the Privacy Policy changes?

Privacy Policy

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